Select the type of interaction:
Claim
New enrollment
Enrollment change
Request for ID card
Call for provider information
Call for benefit information
Call for other information
Other interaction

Select a customer type:
Plan Participant(member)
Plan Sponsor (employer)
Provider or Providers office staff
Broker/Consultant

Please rate your level of satisfaction with the interaction.

My CNIC representative was knowledgeable and/or the interaction was accurate.
Completely Satisfied
Somewhat Satisfied
Dissatisfied

My CNIC representative was responsive and/or the interaction was handled in a timely manner.
Completely Satisfied
Somewhat Satisfied
Dissatisfied

My CNIC representative was courteous if you spoke with a CNIC representative.
Completely Satisfied
Somewhat Satisfied
Dissatisfied

CNIC did what they said they would do.
Completely Satisfied
Somewhat Satisfied
Dissatisfied

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